timeline compass TimeLine Logistic has developed, implemented and maintains an Integrated Management System currently certified to the ISO 9001:2008 standards and ISO 14001:2015 standards. ISO 9001:2008 requirements enable an organization to demonstrate its ability to provide products or services that fulfill customer and applicable regulatory requirements and to enhance customer satisfaction. ISO 14001:2015 is intended to provide the company a proactive approach to assessing environmental aspects and impacts with the goal to reduce and prevent pollution in relation to the company’s activities. Certification is achieved through independent auditing by an accredited organization to confirm that the Integrated Management System conforms to the ISO9001:2008 and ISO 14001:2015 standards. Certification is maintained through yearly independent audits.

When service failures occur we strive to learn from them by finding the cause, taking corrective action, and following up to ensure the solution worked. Moreover, implementation of quality and environmental standards involves all levels of personnel in the organization. All employees within TimeLine Logistic are responsible for quality and their environmental impact.

System Objectives

It is the objective of TimeLine Logistic to provide:

  1. Competent and accurate logistical services;
  2. On-time pick-up and delivery;
  3. Excellent security and integrity of all cargo from point of origin to final destination;
  4. Superior customer satisfaction by ensuring the customer is aware of anything that might affect their consignment;
  5. Safe services and maintaining an excellent safety record;
  6. Accurate invoicing complete with all required documents
ISO 9001 copy ISO 9001 copy