We are monitoring the situation closely and taking all necessary precautions.

Memo to Customers Regarding Coronavirus

March 19, 2020

Dear Valued Customer:

Timeline Logistic has remained fully operational with uninterrupted service during the recent spread of COVID-19. We are monitoring the situation closely and taking all necessary precautions to ensure the health and well-being of our employees, our customers, our many partners, and the general public.

In coordination with our parent company, TFI International, we have created a comprehensive business continuity plan and instituted numerous policies to ensure rapid and efficient communication within our organization regarding the evolving threat posed by coronavirus. We have instituted multiple internal protocols designed to safeguard health, including travel limitations, heightened cleaning and disinfecting of our facilities, careful contingency planning, and self-quarantine as required.

In addition, Timeline Logistic is adhering to the following best practices when interacting with our valued customers and the general public:

Electronic communications – To the extent possible, our employees will look to interact with customers, vendors and others via telephone, email and other forms of digital communication in lieu of face-to-face meetings. Signing for deliveries and other exchange of paperwork will take place electronically to the extent possible.

Visitation protocols – during this period any unauthorized visitors will be denied access to the building and all drivers, deliveries and anyone wanting access will be required to enter through the side door and see dispatch for assistance.

I wish you the very best in navigating the current operating environment, and please don’t hesitate to contact me should you have any questions or concerns, or simply wish to discuss best practices.

Best regards,

Troy Stimpson